Manager, Operations

Basic Function

• The Operations Manager is responsible and accountable for managing all aspects of the daily operation of the production units within the Corpus Christi Complex. This role establishes a clear vision for Operational Excellence and GoalZero performance for personnel working within their organization and is accountable for management, training and development of the production staff.
• The Operations Manager ensures that the production units are operated in a safe, consistent, cost efficient and environmentally sound manner in order to achieve short- and long-term production, quality, and budget goals. Additionally, the Operations Manager is responsible for proactively seeking continuous improvement in plant performance and utilizing best practices as appropriate. 
• The Operations Manager provides leadership to ensure that personnel operate within the confines of the Company’s Code of Conduct and Rules of Performance and those policies/procedures are consistently and fairly administered by the leaders within the site organization. This role also serves as an essential team member of plant staff, working closely with Maintenance, Reliability, HSE and Technical Managers to drive continuous improvement in plant performance, as well as support business groups in achievement of priorities.  
• The Operations Manager also oversees and directs the Training and Organizational Development efforts of the Complex – providing direction and guidance in operational and compliance training as well as strategic leadership and supervisory developmental training, with a special emphasis on continuous improvement in operational excellence, safety, culture, individual accountability and process discipline.
   

Roles & Responsibilities

• Manage the safe operation of Plant process areas and work with the maintenance organization to meet optimum production, equipment reliability, and quality requirements. Manages all resources within budget to achieve organizational goals
• Translate and integrate Company strategies into objectives and action plans; plan, organize, and measure goal progress toward achieving world-class results with a focus on low cost and operational excellence; implement changes to improve efficiency and effectiveness of processes
• Inspire and coach to optimize performance of people and processes; develop and coach people via dialogue to continuously improve knowledge, skills, and ability insuring employees utilize Performance Management systems, including both performance and development discussions; hold people accountable; and develop successors and talent pools
• Conduct workplace meetings to share business information, applicable metrics, leadership philosophies, and organizational strategies and goals; participate in management walk arounds in plant, leading by example, and being accessible to plant personnel
• Develop and monitor unit performance against key performance indicators (KPI's) and develop plans for their team to meet/exceed the KPI's
• Accountable for compliance with all Company, local, state and federal agency requirements, including Process Safety Management, ISO, and environmental compliance
• Participates in, develops and implements strategic initiatives by working with other site staff managers to provide clear and consistent communication, leadership and strategies on issues that impact the entire site
• Responsible for defining and achieving operational and maintenance strategies/goals for their unit(s)
• Prepares and is accountable for capital and general operating budgets
• Work with the Commercial organization to optimize the site for maximum benefit, ultimately meeting supply and demand commitments
   

Qualifications

• B.S. Degree in Engineering with ten or more (10+) years of chemical plant or refinery operations experience, or equivalent education and/or experience in a chemical or refinery operation
• Demonstrated leadership ability gained through prior management and/or supervisory assignments
• Sound working knowledge of company policies, plant operation and maintenance procedures, planning and scheduling, equipment reliability, SAP, and health, safety, and environmental requirements
• Good grasp of standard business and financial metrics, budget processes and ability to convey information to those within their organization
• General knowledge of purchasing, quality, marketing, and human resources.
• Exceptional oral and written communication skills and the ability to interface with all organizational levels within the company
• Possess a high level of integrity and respect in order to motivate, lead, engage, and develop their team
• Possess strong strategic leadership skills and drive for results to achieve goals, improvements within plant operations/site and positively impact business as a whole
• Other Critical Competencies include driving improvement in others, champion of change, managing situationally, delegation and empowerment

Competencies